Our foodbank works using a voucher referral system. Find out more about how we work.
In order to provide the most appropriate help for your situation, we work with local agencies. If you’re struggling to put food on the table, they may be able to issue you with a food bank voucher.
Our foodbank works with a number of different agencies, such as Citizens Advice, children’s centres and health visitors. To find out more about the agencies that hold our vouchers and how you can get help, please contact us.
When you visit a referral agency they will take some basic details from you to complete the voucher. This will help them to identify the cause of your crisis and offer practical guidance. From 30 March, the referrer will email your voucher to the food bank office, and we’ll call you to arrange home delivery.
This temporary change to home delivery is so that we can continue to help people who need emergency food and essentials, while keeping everyone as safe as possible during the coronavirus crisis.
If you’re a referral agency and need to refer someone in financial crisis, please email a completed voucher and the person’s best contact number to [email protected]
If you’re a local agency or charity and would like to become a registered voucher holder for our food bank, please contact us to find out more.