Elizabeth’s story

My name is Elizabeth, and I’m sharing my story with you because Wandsworth Foodbank means so much to people like me — people who’ve found themselves struggling, frightened, and unsure where to turn.

Before I came to the food bank, my life had completely fallen apart. I’d been through domestic abuse, my finances had been cut off, and I was terrified I might lose my rights to see my children.

When I finally spoke to my NHS health team about everything — the abuse, the money worries, the fear — I broke down. I couldn’t stop crying. They gave me a voucher for Wandsworth Foodbank, and that small piece of paper changed everything.

It was my first time ever going to a food bank, and I remember feeling so embarrassed, so low. I didn’t know what to expect.

But when I walked in, I saw other people like me — mums with children, people recovering from illness, ordinary people just trying to get through. No one looked down on me. Everyone was kind, gentle, and welcoming.

A volunteer sat with me and asked what I needed: food, toiletries, fresh fruit, even fuel vouchers. But she didn’t stop there. She asked about my situation and if I needed any other support. She listened, really listened.

That’s how I found the One Stop Shop, a domestic abuse advice drop-in based in the same church as the food bank. They connected me with a solicitor who is now representing my case. I can’t explain the relief I felt.

For the first time in so long, I wasn’t carrying everything on my own.

Another volunteer invited me to the women’s group at the church on Thursdays. From the moment I walked in, the warmth, the laughter, the sense of belonging reminded me that I’m not alone.

Some of the women there have been through similar things, and their strength has helped me find mine again. I’m no longer ashamed of what happened to me. I’m proud that I’m still standing.

I’m so grateful that I found Wandsworth Foodbank. The food and essentials helped me survive, but what truly changed my life was the kindness, guidance, and the doors it opened. It gave me hope when I thought I had none left.