About us

How food banks work

We provide emergency food and support to people in crisis, and campaign to end the need for food banks.

As a nation, we know it isn’t right that anyone should be left hungry or living in extreme poverty. But while we work for long-term change, food banks like ours provide emergency food and compassionate, dignified support to people experiencing severe hardship.

Food donations

Non-perishable, in-date food is donated by the public at a range of places, such as schools, churches, and businesses, as well as supermarket collection points. It’s then sorted into emergency food parcels by our volunteers, to be given to people in crisis.

Food vouchers

Care professionals such as health visitors, staff at schools and social workers identify people in crisis and issue them with a food bank voucher. This means people can receive a food bank parcel of three days’ nutritionally balanced, non-perishable food from their local food bank welcome centre.

Additional support and advice

Our food bank helps people by providing additional support to help people resolve the crises they’re facing, so that hopefully they don’t need to use a food bank again in the future. In Wandsworth, we partner with Citizens Advice Wandsworth to provide expert, rapid advice around issues that cause hardship and food bank need, such as benefit problems, debt, domestic abuse, housing, employment. We also provide access to mental health and wellbeing support from Talk Wandsworth and Family Action.

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